We do
high-quality live broadcasts2professional guest hosting2captivating interviews2dynamic news coverage

1. Introduction

Welcome to the websites of the Company OPTIKOAKOUSTIKES PARAGOGES MONOPROSSOPI IKE (Single Member P.C.), with the distinctive title STREAMWATCH (hereafter referred to as "the Company").

Users or visitors of the Company's website are referred to as "the Client", regardless of whether they order services from our Company. This privacy statement concerns both the clients served by the Company and the simple visitors of its website.

The Company strictly adheres to a specific security policy, including the Data Processing and Communications Privacy Policy. The Company takes all appropriate technical and organizational measures to ensure the privacy of the Client's communications and the protection of Personal Data declared to the Company, in accordance with applicable legislation, the Regulations of the ADAE, and the Communications Privacy Policy (Security Policy) it maintains.

The Company does not guarantee the security of data transmitted through networks to the extent that their protection is not achieved by taking appropriate security measures imposed by the relevant institutional and/or regulatory framework.

If a visitor/user does not agree with the personal data processing terms provided in this section, they must not use the services of this website and must delete any account they maintain with us.

2. Relevant Legislation on Personal Data

The collection, storage, and maintenance of updated contact information are carried out for the sole purpose of verifying submitted data, ensuring service continuity, and providing customer support, within the framework of the company's operating and data security regulations, as well as its contractual and legal obligations.

The Company provides services in the creation and technical production of television, radio, audiovisual, and cinematic programs, the exploitation of audiovisual machinery, the production of graphic arts and publications in printed and electronic form, and other related activities.

The Company's Security Policy has been drafted according to:

• National Law on the Protection of Personal Data and Ensuring the Privacy of Communications (Law 4624/2019, Law 3471/2006).
• Regulations of the ADAE (FEK 87 & 88/26-1-2005, P.D. 47/2005).
• General Data Protection Regulation (GDPR – 2016/679).

3. Collection of Personal Data

A. Visitors & Contact Forms

No personal data is required to use the website. However, if the visitor fills out the contact form, they may provide:

• Full Name
• Organization Name (if applicable)
• City of residence/seat
• Landline and/or mobile phone
• Email address

Technical Note on Communication:

Data submitted via forms or email links is sent via SMTP (Simple Mail Transfer Protocol). SMTP servers are protected by SSL/TLS encryption, meaning email content is encrypted before transmission.

B. Client/User Data

To acquire Company services, the Client must provide:

• Full Name / Organization Name
• Tax ID (AFM), Tax Office (DOY), and professional activity
• Business Address
• Contact Phone & Email

C. Comments & Newsletters

Comments: Name, email, IP address, and time/date are stored to identify contributors.

Newsletters: Email subscriptions are processed via Mailchimp (third-party processor). Emails remain on Mailchimp servers until unsubscription.

4. Purpose & Retention

Data is limited to the absolute essentials for:

• Providing requested services (e.g., ENG crews, Live Streaming).
• Responding to online inquiries.
• Managing and personalizing service records.

Data is securely retained for the duration of the transaction relationship or as required by law (e.g., tax regulations).

5. Disclosure of Data

Data is strictly confidential and is not sold, rented, or transferred to third parties, except:

• To the Company’s accounting office for bookkeeping.
• To Judicial or Police authorities following a legal order.

6. Customer Consent & Rights

Consent is based on GDPR principles: Unbundled, Active (opt-in), Named, and Easy to withdraw.

Your Rights:

• Right of Access, Rectification, and Erasure.
• Right to Restriction of Processing & Data Portability.
• Right to Object.

Requests are handled within one (1) month.

7. Security Measures

• Access Control: Role-based access for authorized employees only.
• Endpoint Protection: Antivirus and auto-lock features on workstations.
• Server Security: Linux isolation (Cpanel/WHM), HTTPS/SSL encryption, 24/7 monitoring (DDoS, brute force).
• Backups: Encrypted backups and snapshots before major updates.

8. Cookies & Marketing

We use first-party cookies (Session & Persistent) and Google Analytics for traffic monitoring.

Remarketing: Google Analytics remarketing features are enabled. Users may opt-out via the Google Analytics Opt-out Browser Add-on.

Facebook Pixel: Installed for ad measurement purposes and activated only after user consent.

9. Data Breach Handling

In case of a data breach, the Company will notify the Hellenic Data Protection Authority within 72 hours of awareness, in accordance with Article 33 of the GDPR.

10. Contact Details